Terms of Service
Effective Date: March 31, 2026 | Version 1.0
Provider: PvT Consulting Inc, d/b/a ShowOps.AI
Contact: legal@pvtconsulting.com
Applies To: All users of the ShowOps platform, mobile application, and related services
Governing Law: State of California — see Section 18
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SHOWOPS PLATFORM. BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU ARE USING THE SERVICES ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE AUTHORITY TO BIND THAT ORGANIZATION TO THESE TERMS.
1.Definitions
- "Agreement" — These Terms of Service, together with any Order Form, Master Services Agreement, or other written agreement referencing these Terms.
- "Customer" — The organization or individual that has registered for and is responsible for an account on the Services.
- "User" — Any individual authorized by Customer to access and use the Services under Customer's account.
- "Services" — The ShowOps software platform, web application, mobile application(s), APIs, and any related services made available by ShowOps.
- "Customer Data" — All data, content, and information that Customer or its Users submit to, upload to, or generate through the Services.
- "Subscription" — Customer's right to access and use the Services during the Subscription Term, as specified in an Order Form or account registration.
- "Order Form" — A written or electronic order form, statement of work, or similar document executed by the parties that specifies the Services, pricing, and Subscription Term.
- "Intellectual Property Rights" — Patents, copyrights, trademarks, trade secrets, and all other proprietary rights.
- "Documentation" — ShowOps's standard user documentation and technical specifications for the Services.
2.Access to the Services
2.1 Account Registration. To use the Services, Customer must create an account and provide accurate, current, and complete information. Customer is responsible for maintaining the confidentiality of its account credentials and for all activities that occur under its account.
2.2 Grant of Access. Subject to the terms of this Agreement and timely payment of all applicable Fees, ShowOps grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the Subscription Term, solely for Customer's internal business operations in connection with event planning, production, and operations management.
2.3 User Accounts. Customer may authorize Users up to the number of seats specified in the applicable Order Form. Each User account is personal and may not be shared or transferred without ShowOps's prior written consent.
2.4 Age Requirement. The Services are intended for use by individuals aged 18 and over. By using the Services, you represent that you are at least 18 years of age.
3.Subscription and FeesImportant
3.1 Subscription Plans. ShowOps offers various subscription plans as described on the ShowOps website or in an Order Form.
3.2 Fees and Payment. Customer agrees to pay all Fees specified in the applicable Order Form. Fees are quoted in US Dollars, billed in advance on a monthly or annual basis, and are non-refundable except as set out in Section 3.5 or required by law. ShowOps uses Stripe to process payments. ShowOps reserves the right to suspend access if payment is not received within 10 days of the due date.
3.3 Taxes. Fees are exclusive of all applicable taxes. Customer is responsible for paying all taxes associated with its purchase, excluding taxes based on ShowOps's net income.
3.4 Price Changes. ShowOps may change pricing with at least 30 days' advance written notice for existing Customers. Changes take effect at the next renewal.
3.5 Refunds. ShowOps does not provide refunds for Fees already paid, except where required by law. If charged in error, notify ShowOps within 30 days.
3.6 Auto-Renewal
Unless either party provides written notice of non-renewal at least 30 days before the end of the then-current Subscription Term, Subscriptions automatically renew for successive periods equal to the initial Subscription Term at the then-current pricing. You may cancel at any time by contacting legal@pvtconsulting.com.
4.Customer Data
4.1 Ownership. Customer retains all right, title, and interest in its Customer Data. ShowOps acquires no ownership rights in Customer Data.
4.2 License to ShowOps. Customer grants ShowOps a limited, non-exclusive, worldwide, royalty-free license to process, store, transmit, and display Customer Data solely as necessary to provide the Services, prevent technical/security issues, and comply with legal obligations. ShowOps will not use Customer Data for advertising or training machine learning models without explicit consent.
4.3 Customer Responsibilities. Customer is solely responsible for the accuracy, quality, integrity, legality, and appropriateness of all Customer Data.
4.4 Data Export. Customer may export its data at any time using the export tools provided. ShowOps will retain Customer Data for 30 days following termination, after which it will be deleted.
4.5 Aggregated and Anonymized Data. ShowOps may use aggregated, de-identified data for internal analytics and product improvement, provided it does not identify Customer or any individual User.
5.Intellectual Property
5.1 ShowOps IP. ShowOps retains all Intellectual Property Rights in the Services, Documentation, and all related technology. Nothing in this Agreement transfers Intellectual Property Rights to Customer beyond the limited license in Section 2.2.
5.2 Feedback. If Customer provides suggestions or feedback regarding the Services, Customer grants ShowOps a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use and incorporate such Feedback.
5.3 Trademarks. Neither party may use the other's trademarks without prior written consent. ShowOps may use Customer's name in marketing materials unless Customer opts out.
6.Acceptable Use Policy
6.1 Prohibited Activities. The following are prohibited:
- Using the Services for any unlawful purpose
- Uploading content that is illegal, harmful, threatening, abusive, or infringes third party rights
- Attempting to gain unauthorized access to the Services or connected systems
- Sending spam, conducting phishing attacks, or distributing malware
- Reverse engineering, decompiling, or disassembling the Services
- Scraping or using automated tools to extract data without consent
- Reselling or sublicensing the Services to third parties
- Processing special categories of sensitive personal data (GDPR Article 9) without informing ShowOps
- Using the Services to build a competing product
- Interfering with the integrity, performance, or availability of the Services
6.2 Enforcement. ShowOps may suspend or terminate access for violations, with reasonable efforts to provide advance notice except where immediate action is required.
7.Confidentiality
7.1 "Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or reasonably should be understood to be confidential. Customer Data is Customer's Confidential Information.
7.2 Each party agrees to hold the other's Confidential Information in confidence, not disclose it to third parties without consent, and use it only as permitted under this Agreement.
7.3 Obligations do not apply to information that is publicly available, was rightfully known prior to disclosure, is independently developed, or is required to be disclosed by law.
8.Privacy and Data Protection
ShowOps's collection and use of personal data is described in the Privacy Policy. Where ShowOps processes personal data on behalf of Customer as a data processor, the parties' obligations are governed by the ShowOps Data Processing Agreement (DPA), incorporated by reference.
9.Security
ShowOps implements and maintains commercially reasonable technical and organizational measures to protect Customer Data against unauthorized access, disclosure, alteration, or destruction. Customer is responsible for maintaining the security of its account credentials and managing User access, permissions, and promptly revoking access for departed employees.
10.Availability and Support
10.1 ShowOps will use commercially reasonable efforts to make the Services available 24/7, excluding planned downtime with at least 48 hours' notice where possible. ShowOps does not guarantee uninterrupted access.
10.2 Support is provided via email at legal@pvtconsulting.com and through in-app channels during business hours.
10.3 ShowOps may modify, update, or discontinue features at any time with reasonable advance notice of material changes.
11.Mobile Application
Where a mobile application is available, it is licensed (not sold). Users must comply with applicable App Store terms. ShowOps is solely responsible for the app and its content. Apple and Google are third-party beneficiaries of these mobile terms.
12.Third-Party Services
The Services may integrate with third-party platforms. Customer's use of Third-Party Services is governed by those third parties' terms and privacy policies. ShowOps does not control Third-Party Services and is not responsible for their content, functionality, or data practices.
13.Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOWOPS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
14.Limitation of Liability
SHOWOPS'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (i) THE TOTAL FEES PAID BY CUSTOMER IN THE 12 MONTHS PRECEDING THE CLAIM OR (ii) USD $100. SHOWOPS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Some jurisdictions do not allow the exclusion of incidental or consequential damages. Nothing in this Agreement limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
15.Indemnification
15.1 By Customer. Customer will defend and indemnify ShowOps from third-party claims arising from Customer's use of the Services in violation of this Agreement, Customer Data, or Customer's breach of representations.
15.2 By ShowOps. ShowOps will defend Customer from claims that the Services infringe a third party's Intellectual Property Rights, subject to certain exceptions (modification by others, unauthorized combinations, continued use after notice).
16.Term and Termination
16.1 This Agreement begins when Customer first accepts it and continues until all Subscriptions expire or are terminated.
16.2 For Convenience. Either party may terminate with 30 days' written notice. If ShowOps terminates, a pro-rata refund of prepaid Fees will be issued.
16.3 For Cause. Either party may terminate immediately if the other materially breaches and fails to cure within 30 days, or becomes insolvent.
16.4 Effect. Upon termination, all licenses terminate. ShowOps retains Customer Data for 30 days, then deletes it. Sections 4.1, 5, 7, 12–15, 16.4, 17–19 survive termination.
17.Dispute Resolution and ArbitrationImportant
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
17.1 Informal Resolution. Parties must first attempt to resolve disputes informally for at least 30 days.
17.2 Binding Arbitration. If informal resolution fails, disputes will be resolved by binding arbitration administered by JAMS under its Streamlined Rules, in Los Angeles, California or remotely.
17.3 CLASS ACTION WAIVER. ALL CLAIMS MUST BE BROUGHT IN INDIVIDUAL CAPACITIES, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
17.4 Exceptions. Either party may bring claims in small claims court or seek injunctive relief for IP or confidentiality matters.
18.Governing Law and Jurisdiction
This Agreement is governed by the laws of the State of California, without regard to conflict of laws principles. For matters not subject to arbitration, each party consents to the exclusive jurisdiction of the state and federal courts in Los Angeles, California.
19.General Provisions
19.1 Entire Agreement. This Agreement, together with any Order Form, Privacy Policy, and DPA, constitutes the entire agreement. Precedence: (1) Order Form; (2) DPA; (3) these Terms; (4) Privacy Policy.
19.2 Amendments. ShowOps may modify these Terms with at least 30 days' advance notice. Continued use constitutes acceptance.
19.3 Assignment. Customer may not assign without consent. ShowOps may assign in connection with a merger or acquisition.
19.4 Severability. Invalid provisions will be modified to the minimum extent necessary; remaining provisions continue in full force.
19.5 Waiver. No failure to exercise a right operates as a waiver.
19.6 Force Majeure. Neither party is liable for delays from causes beyond reasonable control (natural disasters, war, pandemics, etc.). If a force majeure event continues for more than 60 days, either party may terminate with a pro-rata refund.
19.7 Notices. Must be in writing, delivered personally, by courier, certified mail, or confirmed email.
19.8 The parties are independent contractors. Nothing creates a partnership, joint venture, or employment relationship.
19.9 Except as stated in Section 11, this Agreement creates no third-party beneficiary rights.
19.10 Export Compliance. Customer agrees to comply with all applicable export and import laws.
20.Contact Information
| Legal Notices | legal@pvtconsulting.com |
| Support | legal@pvtconsulting.com |
| Privacy | legal@pvtconsulting.com |
| Mailing Address | PvT Consulting Inc, d/b/a ShowOps.AI 7044 Winnetka Ave, Los Angeles, CA 91306, USA |
Thank you for using ShowOps.AI. These Terms were last updated on March 31, 2026.